| Name | Label | Question |
| j2b |
J2b. How often do you send money to people who who do not live with you?
| |
|
| j2c |
J2c. How do you mostly send the money?
| |
|
| j2d |
J2d. How much did you send the last time you sent?
| |
|
| j3a |
J3a. In the past 6 months, have you received money from someone in a different p
| |
|
| j3b |
J3b. In the past 6 months, have you received money from someone outside the coun
| |
|
| j3c |
J3c. Thinking back to the last time you received money, which country did you re
| |
|
| j3c_1 |
j3c_1. Belgium
| |
|
| j3c_2 |
j3c_2. Burundi
| |
|
| j3c_3 |
j3c_3. Canada
| |
|
| j3c_4 |
j3c_4. China
| |
|
| j3c_5 |
j3c_5. DRC
| |
|
| j3c_6 |
j3c_6. France
| |
|
| j3c_7 |
j3c_7. Kenya
| |
|
| j3c_8 |
j3c_8. Nigeria
| |
|
| j3c_9 |
j3c_9. South Africa
| |
|
| j3c_10 |
j3c_10. Tanzania
| |
|
| j3c_11 |
j3c_11. UAE
| |
|
| j3c_12 |
j3c_12. Other specify
| |
|
| j3c_other_specify |
J3c. Other, specify
| |
|
| j4a |
J4a. From whom did you receive money in the past 6 months?
| |
|
| j4a_1 |
j4a_1. Spouse
| |
|
| j4a_2 |
j4a_2. Child
| |
|
| j4a_3 |
j4a_3. Parent
| |
|
| j4a_4 |
j4a_4. Other family member
| |
|
| j4a_5 |
j4a_5. Friend
| |
|
| j4a_6 |
j4a_6. Customer
| |
|
| j4a_7 |
j4a_7. Someone you lent money to
| |
|
| j4a_8 |
j4a_8. Other specify
| |
|
| j4b |
J4b. Where did you receive most of the money from?
| |
|
| j4b_1 |
j4b_1. Rural
| |
|
| j4b_2 |
j4b_2. Urban
| |
|
| j4c |
J4c. How often do you receive money?
| |
|
| j4d |
J4d. How do you mostly receive the money?
| |
|
| j4e |
J4e. What did you use most of the money that was last sent you for?
| |
|
| j4e_other_specify |
J4e. Other, specify
| |
|
| k1 |
K1. you have a bank account in your name?
| |
|
| k2 |
K2. Does anyone in the household have a bank account?
| |
|
| k3 |
K3. Do you use someone else?s bank account
| |
|
| k4 |
K4. At which bank?
| |
|
| k4_1 |
k4_1. Access bank Rwanda
| |
|
| k4_2 |
k4_2. Bank of Kigali
| |
|
| k4_3 |
k4_3. Banque de l?Habitat du Rwanda
| |
|
| k4_4 |
k4_4. BPR Bank Rwanda Plc
| |
|
| k4_5 |
k4_5. Commercial Bank of Rwanda
| |
|
| k4_6 |
k4_6. Compagnie Générale de Banque
| |
|
| k4_7 |
k4_7. Ecobank
| |
|
| k4_8 |
k4_8. Equity Bank
| |
|
| k4_9 |
k4_9. Fina Bank
| |
|
| k4_10 |
k4_10. I&M Bank Rwanda
| |
|
| k4_11 |
k4_11. Kenya Commercial Bank
| |
|
| k4_12 |
k4_12. National Bank of Rwanda
| |
|
| k4_13 |
k4_13. Rwanda Development Bank
| |
|
| k4_14 |
k4_14. Urwego Opportunity Bank (UOB)
| |
|
| k4_15 |
k4_15. Other, specify
| |
|
| k5 |
K5. How many bank accounts held with different banks do you have in your own nam
| |
|
| k6 |
K6. How often do you use this account?
| |
|
| k7 |
K7. Do you withdraw all your money as soon it is deposited by someone or your em
| |
|
| k8a |
K8a. What are the main reasons why you do not use your transaction account, more
| |
|
| k8a_1 |
k8a_1. Using my account / card is too expensive
| |
|
| k8a_2 |
k8a_2. Using my account / card is too complicated
| |
|
| k8a_3 |
k8a_3. My account / card doesn?t have the features that I want
| |
|
| k8a_4 |
k8a_4. The places where I typically shop don?t accept card payments
| |
|
| k8a_5 |
k8a_5. I prefer to transact in cash
| |
|
| k8a_6 |
k8a_6. I don?t trust my bank
| |
|
| k8a_7 |
k8a_7. I do not have enough money to use the account frequently
| |
|
| k8a_8 |
k8a_8. To avoid debit/stop orders
| |
|
| k8a_9 |
k8a_9. Avoid illegal debit orders or fraud
| |
|
| k8a_10 |
k8a_10. There are no disability friendly services/channels
| |
|
| k8a_11 |
k8a_11. Do not have skills to use the account
| |
|
| k8a_12 |
k8a_12. Distance from where I stay and the banking facilities
| |
|
| k8a_13 |
k8a_13. Other (specify)
| |
|
| k8a_other_specify |
K8a. Other, specify
| |
|
| k8b |
K8b. Why do you withdraw all your money as soon as it is deposited into the bank
| |
|
| k8b_1 |
k8b_1. Using my account / card is too expensive
| |
|
| k8b_2 |
k8b_2. Using my account / card is too complicated
| |
|
| k8b_3 |
k8b_3. My account / card doesn?t have the features that I want
| |
|
| k8b_4 |
k8b_4. The places where I typically shop don?t accept card payments
| |
|
| k8b_5 |
k8b_5. I prefer to transact in cash
| |
|
| k8b_6 |
k8b_6. I don?t trust my bank
| |
|
| k8b_7 |
k8b_7. I do not have enough money to use the account frequently
| |
|
| k8b_8 |
k8b_8. To avoid debit/stop orders
| |
|
| k8b_9 |
k8b_9. Avoid illegal debit orders or fraud
| |
|
| k8b_10 |
k8b_10. There are no disability friendly services/channels
| |
|
| k8b_11 |
k8b_11. Do not have skills to use the account
| |
|
| k8b_12 |
k8b_12. Distance from where I stay and the banking facilities
| |
|
| k8b_13 |
k8b_13. Other (specify)
| |
|
| k8b_other_specify |
K8b. Other, specify
| |
|
| k9 |
K9. Thinking about your satisfaction with your main account, what features matte
| |
|
| k9_1 |
k9_1. The amount of total monthly fees and charges
| |
|
| k9_2 |
k9_2. Interest rate on savings
| |
|
| k9_3 |
k9_3. The fees for specific transactions (for example, ATM withdrawals or deposi
| |
|
| k9_4 |
k9_4. Convenient access to ATMs
| |
|
| k9_5 |
k9_5. Convenient access to bank branches
| |
|
| k9_6 |
k9_6. Convenient access to internet banking
| |
|
| k9_7 |
k9_7. Convenient access to mobile banking
| |
|
| k9_8 |
k9_8. User-friendly mobile apps or internet banking platforms
| |
|
| k9_9 |
k9_9. The quality of customer service in bank branches
| |
|
| k9_10 |
k9_10. Loyalty program
| |
|
| k9_11 |
k9_11. Convenience of having an account at the bank I typically use
| |
|
| k9_12 |
k9_12. Other (specify)
| |
|
Documentation in PDF
Study website