Rwanda - FinScope 2024, Financial Inclusion in Rwanda

As mentioned earlier, the FinScope survey 2024 aimed to gather information on how households
including refugees, access financial services and utilise them to enhance their operations.
However, the refugee modules or survey has been treated as stand-alone and a separate
report will be developed. The target population for the Rwanda State of Financial Inclusion
2024 survey consisted of eligible members of private households in Rwanda. The eligible
members of the population living in institutions, such as hospitals, hostels, police barracks,
and prisons, were not included in this survey. However, private households within institutional
settings, such as teachers’ houses on school premises, and refugee camps were included.
The sample design used a stratified three-stage cluster sample. The first stage units were the
Primary Sampling Units (PSUs), the second were the households, and the third were the eligible
members. These individuals, at the time of the survey, were 16 years or older, available
during the survey’s duration, mentally and physically capable of being interviewed and had
resided in the selected household for at least six months preceding the survey. The age limit
for eligibility criteria was based on the fact that only individuals aged 16 years or older are
officially authorised to obtain personal formal financial products (such as opening a personal
bank account or mobile wallet) from formal financial institutions in Rwanda, making them
a target population of the financial sector. Only one individual per selected household was
interviewed.